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Delivery Information

M & C Wilkinson Ltd ship parts worldwide. Conditions imposed by our card issuer require that if you pay by credit card, we may only deliver to the address at which your card is registered unless otherwise requested by telephone, fax or e-mail, we will provide the optimum delivery service for your parcel consistent with minimum cost and adequate speed.

The cost of delivery depends largely on several factors including where in the world is it to be sent (some areas can incur a surcharge if they are deemed to be in a remote location), how quickly do you want it delivered, how valuable is it, and most important of all, how heavy or sizeable your order is as couriers work to volumetric weights.  The first three factors may be known, but in many cases the weight and size cannot be known until your order is packed.

We have many stock items for most of which we know the weight. Yet we can also supply many other items from our suppliers which we may not know the size and weight of until they arrive in stock. Another consideration is that sometimes the packaging itself can have significant weight - for example heavy items have to be in strong containers, and delicate items such as glass or panels have to be well-protected.

We also draw your attention to the fact that an increasing number of countries levy an additional import tax or customs duty which is nothing to do with us, but which you do have to pay. In case of doubt, please contact your own countries' Customs and Excise department to establish what this charge (if any) may be.

You are strongly advised to ask us for a quotation on shipping costs to non European countries and not to use automatic credit card payment as we use various different couriers and we will endeavour to obtain the most cost effective delivery method for you.

Please note that all deliveries requiring a signature will need to be opened and checked for any damage before you sign for the delivery as you are in effect signing for the goods in good condition.  If an damage or loses due to damage are noted then you must sign for the parcel in damaged condition.

UK Delivery

Mainland UK postal delivery
The following countries are included in our definition of the Mainland UK for delivery purposes: England, Scotland (including Highlands and Islands), Wales, Scilly Isles and the Isle of Man. For postal deliveries to the Republic of Ireland and Channel Islands please contact us for prices.

All items delivered to a Mainland UK address will be dispatched using Royal Mail First Class Recorded Delivery based on a small packet size of Max length: 45cm, Max width: 35cm and Max depth: 16cm.  There is a maximum weight limit for this service of 2 kg.  Please be aware if the parcel exceeds these sizes and fall in the remit of Royal Mail’s medium size parcel then there will be extra costs involved.  The value for loss or damage is only covered up to £50 so if extra insurance is required there will be extra costs involved.

Be prepared to have someone available to sign for the goods and if no one is available Royal Mail will leave a card so you can collect from a sorting office or rearrange delivery at your convenience.

If your need is particularly urgent, and the parts you order are in stock, we can, at extra cost, deliver the parts on a Royal Mail Special Delivery by 1pm. You will need to order directly by telephone for this service to be effective.

If you do not wish to have your parcel sent on a Recorded delivery service or if the cost of the goods is below £20 we can send on a Royal Mail First Class Delivery Service this can also apply if the parcel (once packaged) falls under the remit of a large letter size parcel a refund of the difference between Recorded Delivery and Standard Delivery costs will be applied.


Royal Mail Small Parcel First Class Recorded Delivery (up to a maximum of 2Kg and insurance cover of £50)
Weight                                                                                 Price
0 - 1000g                                                                              £6.40
1001 - 2000g                                                                        £8.55

All prices shown exclude VAT which is added at the current tax rate

Some items may weigh accordingly, but the unusual or large shape may increase the postage costs. In these instances, we will contact you with the revised costs
 
UK Courier Delivery
 
This delivery service via Interlink Express/DPD will be used for parcels weighing over 2kgs up to a maximum weight of 10kgs, a maximum length of 1 metre and an insurance value of £1000. This service will be used if sizes exceed Royal Mail’s postal service sizes. We can increase the maximum weight limit of this parcel to a maximum of 30kgs and anything over 10kgs will incur extra costs per kg. The insurance value can also be increased to £15,000 at an extra cost of £8.
 
Be prepared to have someone available to sign for the goods and if no one is available Interlink Express/DPD leave a card so you can contact them to rearrange delivery at your convenience.
 
If all the parts you order are in stock they can be despatched with transit times shown below.
 
Delivery Area
 
UK Mainland (next day before 12 noon) up to 10kg       £15.00    £0.32 per additional kg
(England, Scotland (Excluding Highlands and Islands and Wales)
 
Northern Ireland (2 day delivery)            up to 10kg       £21.97    £0.91 per additional kg
 
Scottish Islands (2-5 day delivery)         up to 10kg       £21.97   £0.91 per additional kg
(HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3)
 
Scottish Highlands (2 day delivery)        up to 10kg       £19.85    £0.79 per additional kg
(AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50)
 
Channel Isles (2 day delivery)                 up to 10kg      £21.97    £0.91 per additional kg
 
Isle of Man (2 day delivery)                     up to 10kg       £21.97    £0.91 per additional kg
 
Isle of Wight (next day delivery)              up to 10kgs     £19.85    £0.79 per additional kg

All prices shown exclude VAT which is added at the current tax rate

Please note we can despatch to Northern Ireland or the Channel Islands on a next day delivery service if required at extra costs.

Some items may weigh accordingly, but the unusual or large shape may increase the courier costs. In these instances, we will contact you with the revised costs
 
European Delivery
 
The following countries are included in our definition of European delivery Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
 
Postal delivery
 
All items delivered to a European delivery address will be dispatched using Royal Mail International Tracked & Signed (please note this service is only tracked within the UK) or International Tracked depending on the receiving country.  The prices added at checkout will vary depending on weight limits, receiving country and postal service being used. Transit times will also vary depending on the receiving country.
 
All of the postal delivery options are based on a small packet size of a Minimum size: One surface must be at least 9cm x 14cm and a Maximum size: The combined length + width + depth must be no more than 90cm with no single side longer than 60cm.  There is a maximum weight limit for this service of 2 kg.  Please be aware if the parcel exceeds these sizes then a courier service will be used and extra costs will be involved.  The value for loss or damage is only covered up to £50 so if extra insurance is required there will be extra costs involved.
 
Be prepared to have someone available to sign for the goods and if no one is your local postal delivery should leave a card so you can rearrange delivery at your convenience.
 
If you do not wish to have your parcel sent on an International Tracked and Signed or Recorded delivery service or if the cost of the goods is under £20 we can send on an Airmail Service and a refund of the difference between the two services will be applied.
 
DPD Classic Courier Delivery
 
This delivery service via DPD will be used for parcels weighing over 2kgs up to a maximum weight of 30kgs unless otherwise stated below, a maximum length of 1 metre and an insurance value of £700. This service will be used if sizes exceed Royal Mail’s postal service sizes.  The insurance value can be increased up to a maximum of £10,000 per consignment at a cost of 1% of the value of the goods.
 
Be prepared to have someone available to sign for the goods and if no one is available DPD should leave a card so you can contact them to rearrange delivery at your convenience.
 
If all the parts you order are in stock they can be despatched with transit times shown below.
 
Delivery Area
 
(Please note transit times below are expected and not guaranteed)
Austria (3 days delivery)                          £35.04
Belgium (2 days delivery)                         £32.91
Bosnia (4-6 days delivery)                        £83.00 (including a £25 customs clearance fee)
Bulgaria (4-7 days delivery)                      £58.00
Canary Islands (3-5 days delivery) up to 5kg         £84.55             £6.15 per additional kg
Croatia (4-6 days delivery)                       £46.71
Czech Republic (3-4 days delivery)         £36.10
Denmark (3 days delivery)                       £35.04
Estonia (4-5 days delivery)                       £46.71
Finland (4-5 days delivery)                       £46.71
France (2-3 days delivery)                       £32.91
Germany (2-3 days delivery)                   £32.91
Greece (4-9 days delivery)                      £58.00
Hungary (4-5 days delivery)                    £46.71
Iceland (4-6 days delivery)                      £83.00 (including a £25 customs clearance fee)
Italy (3-4 days delivery)                           £36.10
Latvia (4-6 days delivery)                        £58.00
Lithuania (4-6 days delivery)                   £58.00
Luxemburg (2 days delivery)                   £32.91
Netherlands (2 days delivery)                 £32.91
Norway (4-6 days delivery)                     £83.00 (including a £25 customs clearance fee)
Poland (4-5 days delivery)                       £46.71
Portugal (4-5 days delivery)                     £46.71
Romania (4-6 days delivery)                    £58.00
Serbia (4-7 days delivery)                        £83.00 (including a £25 customs clearance fee)
Slovakia (3-4 days delivery)                    £36.10
Slovenia (4-5 days delivery)                    £46.71
Spain (3-4 days delivery)                         £19.10
Sweden (4-5 days delivery)                     £46.71
Switzerland (3 days delivery)                  £60.04 (including a £25 customs clearance fee)
 
All prices shown exclude VAT which is added at the current tax rate
 
Some items may weigh accordingly, but the unusual or large shape may increase the courier costs. In these instances, we will contact you with the revised costs.  We also use many other couriers and once your parts are ready to despatch we will check and see if we are able to use a more cost effective service if this is the case we will issue a refund for the difference.

We can also use other couriers to lessen transit times and if this is a service you wish to enquire about please do not hesitate to contact us.
 
Non European Delivery
 
Please contact us for a carriage quotation for any country not listed above.